Ex 91 - QUALITY SYSTEM IMPLEMENTATION
Overview
Learn the steps necessary for successful implementation of TL 9000 quality system requirements and metrics at this informative THREE-DAY programme. Whether you have a mature quality system in place, or one under development, this programme will provide you with a roadmap for successful TL 9000 implementation and compliance.
This course is a must for anyone who is currently a telecommunications industry provider or supplier, or is planning to become one. Through workshops and tutor-led discussions, you will be given exciting and challenging tasks to reinforce the key points of TL 9000 implementation.
Key Session Topics
- Introduction to QuEST Forum and its purpose
- History and background of TL 9000
- Implementation strategies
- Analysis of TL 9000 requirements and metrics
- Relationship of TL 9000 to other quality standards
- Comparison of ISO 9001 and TL 9000
- Impact on procedures, plans and records
- The use of TL 9000 metrics
- Registration process and options
Who Should Attend
- Quality managers
- Implementation team members
- Management team members
- Prior knowledge of ISO 9001/2 is helpful but not necessary.
Follow-Up
Consultancy assistance with attendees' TL9000 implementation programmes
can be provided.
