The ISO Certification Process
This flowchart outlines the steps needed to achieve certification to one of the ISO Standards. More detail about each step can be accessed by clicking on Read More or you can download a PDF copy of the Certification Process.
Although this flowchart provides a general methodical approach to guide you through the certification process, some of these steps may be performed in conjunction with others and not necessarily in the order outlined here. The approach you take to reach your goals will depend on the culture of your organisation, resources available and individual preferences to ways of working.
Gap
Analysis
Analysis
- Compare existing systems with requirements of the standard
- Identify resourses, costs & return on investment
Project
Plan
Plan
- Agree goals and project outcomes, e.g. Third Party Certification
- Project timings and methods of communication
Training &
Awareness
Awareness
- Identify core project team and Internal Auditors
- Identify applicable training needs, for specific individuals as well as the broader corporate community
- Maintain training records
Documentation
- Document the processes within each department or group within the company
- Define how these meet the requirements of the applicable standard
Implementation
- Put the documented system into practice
- Assess whether the system is meeting business requirements
Internal
Audits
Audits
- Engage your Internal Auditor team
- Assess the conformity of your management system
- Implement corrective actions
Stage 1
Certification
Certification
- Select your Accredited Certification Body
- Agree date for your Stage 1 Audit
- Implement corrective actions resulting from Stage 1 Audit
Stage 2
Certification
Certification
- Agree date for your Stage 2 Audit
- Implement corrective actions resulting from Stage 2 Audit
- Celebrate success with all staff and communicate achievements to your customers
Continuous
Improvement
Improvement
- Keep your management system 'alive'
- Implement a programme of continuous review and improvement
- Identify further training needs and continuous professional development opportunities
