TL 9000 Metrics Workshop

Overview

This interactive and practical in-house workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-house, this workshop is specifically customised to the needs of the organisation.

Note: This is NOT a QuEST sanctioned programme.

TL 9000 Course Objectives

Our workshop will acquaint delegates with TL 9000 requirements and measurement set, providing delegates with the foundation knowledge to develop and implement a metrics programme.

Key Skills / Learning Objectives

Through the combination of interactive tutorials and dynamic learning activities, our workshop will enable the delegates to:

• Interpret the basic requirements of TL 9000 and how to apply the measurement processes.
• Review the metrics applicable to their organisation's activities.

TL 9000 Course Outline

• Introduction to the QuEST Forum and its purpose.
• Overview of TL 9000 and the relevance of it to specific business activities.
• Its relationship to ISO 9001 and the additional requirements of TL 9000
• Overview of the metrics set and a review of those applicable to specific activities.
• Implementation of a metrics programme, including data submission as part of the QuEST requirements.
• Sources of information and further development

A prior knowledge of ISO 9001 is strongly recommended.

Who Should Attend?

• Those who will be directly or indirectly involved in the implementation of TL 9000.
• Personnel who may be audited by internal or external auditors

Booking and TL 9000 Course Fees

Fees include:

• Delegate workbook, including reference information
• Training provided by qualified and experienced tutors with extensive practical management auditing experience across a variety of manufacture and service industries
• Certificate verifying attendance and completion of course

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